Floryday интернет-магазин
Флоридей – китайский интернет-магазин одежды с офисным центром в Гонконге. Floryday – это самостоятельный бренд, принадлежащий китайско-английскому холдингу, ZC HOLDING (HK) LIMITED, в котором модели одежды разрабатываются в Великобритании, а шьются на китайских предприятиях. Флоридей продает товары по всему миру. Официальный сайт Floryday Com работает на 22 языках.
Ассортимент женской одежды
Floryday продает городскую и домашнюю одежду для девушек. Платья Флоридей отличаются силуэтом, длиной рукава и низа, вырезом горловины. Одна модель платья представлена в нескольких цветовых вариациях, и таким образом, девушки выберут изделие под цвет глаз, кожи или по предпочтению. Силуэты предлагаются прямые, расклешенные, тюльпаны. Дизайн представленных платьев весьма разнообразный и интересный.
На осенне-зимний сезон Флоридей предлагает купить новые модели из теплых тканей и с длинными рукавами: пальто, куртки, свитера, платья, рубашки. Блузки, так же, как и платья, предлагаются из трикотажных и текстильных тканей с набивными и печатными принтами.
Кроме одежды очаровательные покупательницы выберут в каталоге и обувь. Это сапоги, полусапожки, ботинки для осенне-зимнего сезона, а также босоножки, туфли для весны и лета. Поклонницы свободного стиля выберут здесь спортивную обувь.
Официальный сайт Floryday com заслуживает внимания модниц, потому что здесь представлены модные вещи на все вкусы, стили и направления. Поклонницы классики тоже не остались без внимания модельеров Флоридея.
Организаторы интернет-магазина Флоридей рекомендуют зарегистрироваться на официальном сайте и войти в личный кабинет, прежде чем совершать покупки. Эта простая процедура дает покупателям следующие преимущества:
Зарегистрированные покупатели также получают возможность использовать при оформлении скидочные купоны и баллы Флоридей. Так на первую покупку предоставляется скидка 5%. Пользователи, которые пишут отзывы, тоже получают десятичные баллы за них. А те, кто загружает изображение полученного товара – скидки до 10% от стоимости последующей покупки.
Доставка и оплата
Заказы Флоридея отправляются в любую страну без ограничений, из которой поступает заказ на изделия. Посылки с доставляют международные транспортные службы DHL, UPS и EMS. Покупки оплачиваются банковскими картами в валюте страны заказчика или из электронного кошелька Paypal (в долларах).
Orders
Placing order online is so easy! Click here. This will show you the step-by-step process how to order.
Can I order over the phone?
Unfortunately, we do not provide this way at present. However, you can order directly from our online website or on your smartphone using our dedicated shopping app. If you have any question, you can ask our Live Chat group. We will solve your question as soon as possible.
Is there a limit or a minimum to how much I can buy?
Pre-order means “you can place an order for (an item) with a SPECIAL DISCOUNT before it is available for purchase”.
*The discount is only availble in Pre-order, rather than all items.
1) The Pre-order Sale will only be on for 5 days and the orders will be shipped in 7-14 days after the sale ends.
2) The coupon code is not available for Pre-sale.
3) If the purchases are not sufficient, we will refund you as soon as possible.
4) For Pre-order items, it can only be ordered separately and customer are responsible for shipping fee.
5) Pre-order can only by paid by CREDIT or DEBIT CARDS.
Can I add something else to my order?
Can I change size/color/shipping address once I paid?
For unpaid orders: Go to «My orders», and cancel your order, then place a new one with the correct size/color/item/address.
For paid but unshipped orders:
To change the shipping address: Go to «My orders» and click “Edit Address”. Country could not be changed and address could could only be changed once.
To change the size/color/item: please email us through our online form to reach our Service Department and we’ll get back to you within 24 business hours.
For paid and shipped orders: The information cannot be changed any more.
Can I cancel my order?
Yes, you can cancel your order if it has not been shipped.
Unpaid orders: Find your unpaid order in ‘My Orders’ and click ‘Cancel Order’. The unpaid order will be immediately cancelled.
Paid orders: You can only cancel paid orders if they have not been shipped. To do this, find your unshipped order in ‘My Orders’ and click ‘Cancel Order’, then confirm the cancellation.
Once your order is shipped, it can no longer be cancelled. Please refer to our return policy for more information. Thank you for understanding.
Why my order still not shipped?
Usually it takes about 5-7 days to prepare for your order since a perfect product needs a reasonable preparing period.
Please be assured that once your order is completed, we will arrange for shipment immediately and send you a confirmation email including the tracking number. If you don’t receive the confirmation email till the estimated shipping date, please contact us.
How do I know that my order has been shipped?
Once your order is shipped, you will get a confirmation email including the tracking number automatically. That’s how convenient it is! So just sit back, relax until you get your orders on hand!
You can also check order status information in My Account. Sign into My Account and click on ORDERS, the order status would be displayed here.
How can I check my order status?
You can check your order information in My Account. Sign into My Account and click ORDERS. The order status would be displayed here.
Orders
Placing order online is so easy! Click here. This will show you the step-by-step process how to order.
Can I order over the phone?
Unfortunately, we do not provide this way at present. However, you can order directly from our online website or on your smartphone using our dedicated shopping app. If you have any question, you can ask our Live Chat group. We will solve your question as soon as possible.
Is there a limit or a minimum to how much I can buy?
Pre-order means “you can place an order for (an item) with a SPECIAL DISCOUNT before it is available for purchase”.
*The discount is only availble in Pre-order, rather than all items.
1) The Pre-order Sale will only be on for 5 days and the orders will be shipped in 7-14 days after the sale ends.
2) The coupon code is not available for Pre-sale.
3) If the purchases are not sufficient, we will refund you as soon as possible.
4) For Pre-order items, it can only be ordered separately and customer are responsible for shipping fee.
5) Pre-order can only by paid by CREDIT or DEBIT CARDS.
Can I add something else to my order?
Can I change size/color/shipping address once I paid?
For unpaid orders: Go to «My orders», and cancel your order, then place a new one with the correct size/color/item/address.
For paid but unshipped orders:
To change the shipping address: Go to «My orders» and click “Edit Address”. Country could not be changed and address could could only be changed once.
To change the size/color/item: please email us through our online form to reach our Service Department and we’ll get back to you within 24 business hours.
For paid and shipped orders: The information cannot be changed any more.
Can I cancel my order?
Yes, you can cancel your order if it has not been shipped.
Unpaid orders: Find your unpaid order in ‘My Orders’ and click ‘Cancel Order’. The unpaid order will be immediately cancelled.
Paid orders: You can only cancel paid orders if they have not been shipped. To do this, find your unshipped order in ‘My Orders’ and click ‘Cancel Order’, then confirm the cancellation.
Once your order is shipped, it can no longer be cancelled. Please refer to our return policy for more information. Thank you for understanding.
Why my order still not shipped?
Usually it takes about 5-7 days to prepare for your order since a perfect product needs a reasonable preparing period.
Please be assured that once your order is completed, we will arrange for shipment immediately and send you a confirmation email including the tracking number. If you don’t receive the confirmation email till the estimated shipping date, please contact us.
How do I know that my order has been shipped?
Once your order is shipped, you will get a confirmation email including the tracking number automatically. That’s how convenient it is! So just sit back, relax until you get your orders on hand!
You can also check order status information in My Account. Sign into My Account and click on ORDERS, the order status would be displayed here.
How can I check my order status?
You can check your order information in My Account. Sign into My Account and click ORDERS. The order status would be displayed here.
Отследить Ваш Заказ
2.Вы также можете ввести свой адрес электронной почты и номер заказа для проверки. Чтобы узнать номер заказа, обратитесь к электронному письму с подтверждением, если у вас нет этой информации. (Проверьте свои сообщения СПАМ / НЕДОСТАТК, если они были отфильтрованы)
Обратите внимание, Ваш статус заказа будет изменен на «Платеж подтвержден» в течение 2 рабочих дней после проверки Вашего платежа. На некоторые заказы может потребоваться больше времени.
Примечание: Ваш заказ еще не отправлен. Согласно FAQs, все отправляемые товары проходят проверку качества в течение 7 дней. Эта информация также выдается при добавлении товаров в корзину.
Как только Ваш заказ будет оправлен, Вы получите письмо-подтверждение с номером для отслеживания. Спасибо за Ваше понимание! Хорошего Вам дня!
Если ваш заказ был возвращен, возврат денег на вашу карту займет до 48 часов. В редких случаях он может занять максимум 14 дней в зависимости от вашего банка или платежного сервиса.
* Если вы оплачивали дебетовой или кредитной карты, деньги будут возвращены на банковский счет, связанный с используемой платежной картой.
* Если вы использовали PayPal, возвращенные средства появятся на счете PayPal.
Если у вас есть какие-либо вопросы о вашем заказе, не стесняйтесь Обращаться нам.
Ваш платёж обрабатывается.Иногда ваш банк может задерживать оплату для обеспечения безопасности.
Если вы считаете, что оплата была списана, то отправьте нам чек платежа в качестве вложения на адрес service@floryday.com – мы проверим платеж и обновим статус заказа, как только платеж будет подтвержден.
Примечание: Ваш заказ еще не отправлен. Мы приносим свои извинения за неудобства, вызванные задержкой Вашего заказа из-за пикового сезона. Спасибо за ваше терпение и понимание. Если мы еще как-нибудь можем Вам помочь,пожалуйста, собщите нам об этом. Хорошего дня!
Примечание: Пожалуйста, используйте информацию ниже для отслеживания Вашего заказа. Желаем Вам хорошего дня! Иногда бывают случаи, когда данные по отслеживанию заказа не обновляются вовремя.Если Вы все еще не получили Ваш заказа, мы просим Вас немного потерпеть несколько дней. Спасибо за Ваше терпение и понимание. Если мы еще как-нибудь можем Вам помочь,пожалуйста, собщите нам об этом. Хорошего дня!
Результатов не найдено.
Проверьте еще раз номер заказа и/или адрес электронной почты и убедитесь, что информация верная.
Shipping & Delivery
We ship worldwide. There may be particular locations that we might require additional information to ship to. This is a rare case but if this happens, we will get in touch with you ASAP.
What shipping methods do you offer?
Floryday partners with major international shipping companies like DHL, UPS, and EMS. We offer two shipping methods which differ in shipping time. You can choose Expedited Shipping or Standard Shipping on the Order Information page during the checkout process.
How can I know the estimate delivery date?
Currently the total delivery time includes processing time and shipping time.
Processing time: The time it takes to prepare your item(s) to ship from our warehouse. The item(s) will be shipped within 7 days.
Shipping time: The time for your item(s) to travel from our warehouse to your destination.
You can choose Expedited Shipping (3-6 business days) and Standard Shipping (7-30 business days) to ship your item(s). The shipping time may vary in different countries. Thanks for your understanding.
For detailed information on standard and expedite delivery, please refer to our Shipping Info.
How to calculate shipping costs?
For detailed information on standard and expedite delivery, Please refer to our Shipping Info.
Do I need to pay duty or custom fee?
There will be no more charges once you have placed your order successfully. In some cases, there may be VAT or other taxes, customs duties or fees levied by your destination country. However, based on our experience, such situation is very rare.
If you still have some concerns about the tax, you can learn some information about your local customs policy. We are more than willing to help if there is anything we can do.
Do you ship to my home address or I need go somewhere to pick it up?
We will deliver your order to your home directly. So please put in the correct shipping address where you are convenient to get the parcel.
After placing your order, you can always check the order status on our site. Once it is shipped, you will get a confirmation email including a tracking number. All of our express companies are reputable all over the world such as DHL, UPS.
Do I need to make some efforts so that I can get my order earlier?
Surely! It definitely helps you to obtain your order earlier. Please contact the shipping company and remember to provide your tracking number to find out more information.
Why was my order shipped separately?
We will send your order as soon as possible to ensure you get the order earlier. So your order might be shipped separately from our different warehouses based on stock.
Or when your products exceeds a certain quantity, we will ship them separately to ensure that you will get the whole order safely.
Why is my tracking number not working?
If it happens, there might be two reasons:
1.When we ship our packages to you there are no further updates from the shipping company due to the fact that your package is in transit. Once it has reached the next sort facility it will update. It may take a couple of days (3-7 days) to see any activity once it has shipped out from our end.We suggest you wait few days more.
2.Or you will need to get the destination tracking number for some shipping methods. You can get the new tracking number when you track at the link sent to you in the confirmation email. If you still cannot find the updated tracking number, please contact us. We are willing to assist you on this issue.
Why my package status did not update for several days?
Sometimes it takes several day for the tracking information to be updated. If your shipment is from our international warehouses, it is in transit or clearing customs and the information will not be updated until it reaches next shipping station (may need 3-7 days).
Sometimes the shipping company has not updated the package information. We suggest you wait few days more.